Job Summary
Join Skill.ma as a Sales Closer and play a vital role in empowering learners across Morocco and beyond! As the bridge between potential customers and their learning goals, you’ll connect with leads, understand their needs, and guide them toward enrolling in our premium courses. With your sales expertise, empathetic approach, and persuasive communication skills, you’ll help individuals unlock their potential through our e-learning platform. If you thrive in a fast-paced environment and enjoy building relationships while exceeding targets, this role is for you!
Your Role
Driving Success Through Connections
As a Sales Closer at Skill.ma, your role is to turn interest into commitment by engaging with leads, understanding their goals, and guiding them toward the right courses. You’ll be the trusted guide who connects learners to opportunities that transform their potential into achievements.
This role is more than just sales it’s about creating meaningful relationships, ensuring a smooth and positive experience, and contributing to the success of Skill.ma’s learners. If you’re results-driven, empathetic, and thrive in a high-performance environment, this is your opportunity to shine.
Ideal Candidate
Proven experience in sales or customer engagement, with a track record of meeting or exceeding targets.
Exceptional verbal and written communication skills in Darija, Arabic, French, and English.
Strong ability to handle objections, build trust, and close sales with a customer-first mindset.
Proficient with CRM tools, email systems, and communication platforms.
Skilled at managing multiple leads and prioritizing tasks effectively.
Ability to understand customer needs and tailor solutions to help them achieve their goals.
Experience in selling digital products or knowledge of e-learning is a plus.
Requirements
Lead Engagement
Connect with potential learners
Reach out to leads from our database through email, phone calls, WhatsApp, and other channels, personalizing interactions to address their interests and concerns.
Sales Conversion
Turn interest into action.
Educate leads about our premium courses, identify their pain points, and position our offerings as the solution. Handle objections professionally and guide them seamlessly through the payment and enrollment process.
Relationship Building
Foster trust and loyalty
Build strong connections with potential customers, ensuring a positive and motivating experience throughout their learning journey.
Collaboration and Reporting
Teamwork meets strategy
Work closely with the marketing team to align sales efforts with campaigns. Share feedback and insights to refine strategies while maintaining accurate records in the CRM system.
Performance Tracking
Achieve and exceed goals
Meet monthly sales targets and KPIs, continuously improving your techniques through training and self-learning to stay ahead in a competitive environment.
What You'll Do
001
Engage with potential customers through personalized communication via email, phone, WhatsApp, and other channels, addressing their needs and concerns.
002
Educate leads about Skill.ma’s premium courses, highlighting their benefits and positioning them as solutions to the customer’s goals.
003
Handle objections effectively, build trust, and guide customers through the enrollment and payment process to close sales.
004
Collaborate with the marketing team to align sales strategies with ongoing campaigns and share feedback to improve lead quality.
You Shouldn't Apply If
You lack experience or confidence in sales and customer engagement.
You’re not comfortable handling objections or guiding leads through the decision-making process.
You struggle with communication and are not fluent in Darija, Arabic, French, and English.
You’re not tech-savvy or find it challenging to use CRM tools and communication platforms.
You’re unable to meet sales targets or adapt to a performance-driven environment.
You’re not proactive in learning and improving sales techniques.
